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Veridia Research Paper: Every Minute Counts

Veridia research on Laptop screen
As the pandemic still disrupts the aged care industry, providers now face challenges from the AN-ACC model.

These challenges include care minute mandates linked to funding, pending star ratings and increasing regulation.


To gain insights into the effect of current changes in the Australian aged care industry, we embarked on a series of interviews with procurement leaders across a range of facilities.



These conversations provided direct insights from executives and senior management, highlighting time as the most valuable resource in the industry.


As a result, we’ve developed a research paper to share the insights that were uncovered through the study, focusing on these key areas:

  • Top issues for aged care procurement teams

  • Which staff perform routine replenishment tasks

  • Time spent on purchasing tasks

  • Possible ideas to increase procurement value

  • Ideal solutions for their procurement issues


Aged care needs a clear line of sight into time use, to transfer staff time spent on non-care activities into more profitable care minutes. We found that 81% of interviewees believed clinical staff were spending time on purchasing activities rather than caring for residents.


Find out more by downloading our research paper.

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