Terms & Conditions

General Terms of Trade

These General Terms of Trade apply broadly to all transactions between us. Documents issued by us in regards to a transaction will identify, if necessary, special terms and conditions.


“Good Faith” means honesty in fact in the conduct or transaction concerned and is a notion that is extended to include negotiations precedent or subsequent to this Agreement.

“Business Day” means any day other than a Saturday, Sunday or public holiday.

Time is of the essence as it pertains to the performance of its respective obligation under this Agreement and the transaction contemplated and is a primary consideration when interpreting the reasonableness of time in a particular situation.

Reasonable Time Whenever the Agreement between us requires any action to be taken within a reasonable time, any time which is not manifestly unreasonable may be fixed by our consent. What is reasonable time for taking any action depends on the nature, purpose and circumstance of such action.

Description of the Parties

We are the “Seller”, that is, the person who sells or contracts to sell goods or services.

You are the “Buyer”, that is, the person who buys or contracts under authority of another, whether expressly or impliedly, to buy goods or services.

“Guarantor” means that person who has furnished, under a separate agreement, an undertaking in favour of us stating that your performance under this Agreement will be discharged to our full satisfaction. There is no obligation imposed upon us to keep a Guarantor or Guarantors, as may be required from time to time, informed as to your performance or non-performance hereunder.

The Subject Matter to be Supplied

“Goods” means those things which are moveable and have been identified or referenced in some way by the Parties and are for use primarily in the commercial context, including certificates or coupons exchangeable for such goods, and including goods, which at the time of sale or subsequently, are to be affixed to real property whether or not severable therefrom. Goods must be both existing and identified before any interest in them can pass.

“Services” means work, skill, labour and services, including, but not limited to, services furnished in connection with repair, alteration or improvement of a premises, or services furnished in connection with the sale or repair of goods. The supply of services may be based upon a supply of goods component or vice versa.

The transactions contemplated hereunder may be for the supply of goods or services or may be some combination of both.

Determination of Price

“Price” means the amount agreed to by the parties; or fixed under our absolute discretion and announced, either orally or in writing, by us to which you have approved, expressly or impliedly; or means the amount established by a course of dealing between us.

”Delivery” means voluntary transfer of possession, but the Price, unless otherwise stated in writing by us, does not include delivery costs.


  1. If you must make a payment or do any other thing on or by a day that is not a business day, you must make the payment or do the thing on or by the next business day.
  2. Unless otherwise agreed your tender of payment is a condition precedent to our duty to tender or complete any delivery.
  3. We reserve the right to protest any attempted accord and may give notice of such protest by letter and on the instrument attempting to accord. By accepting payment of any sum after its due date, moreover, we do not waive our right either to require payment when due of all other sums or to declare default for failure so to pay.
  4. If a cheque issued by you is dishonoured by your bank, you will be liable to us, in addition to the amount owing on the cheque or draft or order, for damages treble the amount so owing, but in no case less than one hundred dollars ($100), and in no case more than five hundred dollars ($500), plus the cost of posting the written demand for payment.


When are you in default?

You will be in default, for example, if:

As the Buyer:

  • ·You do not pay us when monies under this Agreement are due;
  • You make payment by a cheque which is subsequently dishonoured by your bank on “due presentment”.

As a Guarantor:

  • You do not pay any of the guaranteed money when called upon to do so.

We may send you a default notice:

If you are in default under our Agreement, we may send you a default notice. The notice will tell you:

  • What the default is;
  • What you are required to do to correct the default;
  • That you have ten (10) business days to correct the situation causing the default.

Failure to comply with our default notice

If you do not comply with the default notice

  1. You become liable to pay us immediately all monies, an amount that now permits us to include substantial, yet still reasonable enforcement expenses (legal or commercial agent fees) and interest; and
  2. We may repossess and sell the goods; and
  3. We will apply the proceeds of the sales towards repayment of the monies owed under the Agreement.

We may perform your obligations at your costs

If you fail to do anything that our Agreement requires you to do, we may:

  • Do the thing as required;
  • Do it in your name;
  • Do it at your expense and add the expense to your balance under our Agreement.

Enforcement Expense and Interest

In the event of a breach of this Agreement, we may charge you enforcement expenses reasonably incurred by us. We may add these to your account. These expenses include, but are not limited to:

  1. Interest at the daily rate of 0.06575 per cent on unpaid balances. We will calculate interest daily by multiplying the unpaid balance of the account at the end of the day by the daily percentage rate divided by 365.
  2. Attorney or Commercial Agent Fees. We are entitled to substantial, yet still reasonable legal or commercial agent fees.
  3. Costs of service and of searches. Costs and expenses are allowable if incurred, whether or not paid. Costs and expenses that are allowable under this Agreement.
  4. Expenses of attachment of seizure, including keeper fees.
  5. Premiums on necessary surety.

An enforcement expense includes, but is not limited to:

  • Enforcing any right we have under this Agreement or enforcing any guarantee;
  • Attempting to enforce any right;
  • Performing any of your obligations under this Agreement;
  • Protecting any right;
  • Waiving any right;
  • Contemplating the enforcement.


To secure payment to us of all sums due under the Agreement, you irrevocably grant to us, after taking possession of the goods, a lien on goods the subject of this Agreement. Under this arrangement you have agreed to allow us to keep open certain remedies available that statutory authority, for example, the Sale of Goods Act, may operate to limit without your consent.


Unless otherwise agreed risk passes to you at the time we ship, and we ship FOB our ordinary place of business to your specified location. You assume all responsibility for filing claims for damage against the carriers and other agents involved.

Transfer of Title and Property

Title of ownership and property in the goods vests absolutely with us and does not pass to you UNTIL you have discharged fully your obligations, for example, payment in full as required under this Agreement.

Damage or Destruction

If any of the goods are damaged or destroyed prior to our tender of delivery, you will direct the insurer to make payment to us of all insurance monies payable in respect of the insurance claim made on the damaged or destroyed goods, the receipt of monies of which is to be applied to us as follows:

First:          Against the outstanding price of the goods that are damaged or destroyed.

Second:     Against the outstanding price of all goods supplied under the Agreement

Third:         Against the outstanding balance payable to us by you on any account under the Agreement

Fourth:       If any monies remain after application of steps 1 – 3, we will notify you of the amount of any residual, and you are required to make a written reclamation demand within ten (10) business days after your receipt of the notice; otherwise, we have the right to hold the residual and apply it as a credit against future transactions between us.


You irrevocably permit us or any person authorised by us in writing, upon our giving you reasonable notice to enter your premises or a premises where goods are reasonably believed by us to be held on your behalf. You also agree to indemnify and hold us harmless for reasonable costs of removal, enforcement and legal action in respect of the removal of goods the subject of this Agreement.

Further Assistance

  1. You must sign documents or do anything to perfect our rights under this Agreement or to comply with any obligation under this Agreement.
  2. You appoint us as your attorney to sign any document or do anything that we may reasonably require to comply with an obligation under this Agreement.

Representations and Warranties

You represent and warrant to us that:

  • All information and representations that you, or any person acting on your behalf, give us in connection with this Agreement are true and correct;
  • You have not failed to disclose to us anything relevant to our decision to have commercial dealings with you; and
  • No litigation, arbitration, adjudication, mediation, or dispute is proceeding against you or is threatened against you that may have a material, adverse effect on your ability to perform your obligations under this Agreement.

You acknowledge that:

  • We have accepted to enter into commercial dealings with you based upon the above-referenced representations; and
  • You have not entered into this Agreement in reliance on any representation or warranty from us.

The Effects of Statutory Covenants Diminished

If the law of the State or Territory where the transaction occurred when we entered into this Agreement implies covenants into the transaction not contemplated by either or both of us, then the operation and effect of those implied covenants are diminished to the fullest extent permitted. Nothing in this provision purports to operate to exclude statutory covenants where it is an offence to do so renders this Agreement inoperable.

Undertakings Regarding the Transaction or Transactions Contemplated by this Agreement

Our tender of delivery under this Agreement is a condition to your duty to accept the goods or services provided and, unless otherwise agreed, your duty to pay for them. Tender entitles us to:

  • Acceptance of the goods or services supplied; and
  • Payment according to this Agreement.

Your acceptance of the Goods or Services occurs when you:

  • After a reasonable opportunity to inspect the goods or services signify by words or conduct that the goods of services provided are conforming or that you retain them in spite of their non-conformity; or
  • Fail to make an effective rejection; or
  • Do any act inconsistent with our ownership.

Your acceptance of a part of any commercial unit is acceptance of that entire unit.

Your right, as against us to retain or dispose of the goods or services delivered or supplied, is conditional upon you making the payment due.

Liability of Seller

Except as otherwise provided in these conditions the Seller shall not be under any liability in respect of defects in goods delivered or for any injury, damage or loss resulting from such defects or from any work done in connection therewith except to the extent that any statute applicable to these conditions prevents the exclusion, restriction or modification of such conditions or warranties. Notwithstanding any other provisions of the contract the Seller shall not be liable to the Buyer for any loss of profits howsoever arising nor shall the Seller be under any liability whether in contract, tort or otherwise nor for any injury, damage or loss whether consequential or otherwise save as is expressly provided in these conditions. The Seller shall not be responsible for damage or fault in performance arising out of incorrect or inappropriate operation of the Product by the Buyer. The Buyer acknowledges that Seller gives no warranty as to fitness of the product for the intended application of the Buyer and that the Buyer has relied entirely upon its own evaluation thereof.

Dispute Resolution

When a dispute arises between us, you agree to comply with our dispute resolution process. To this end a person under our Agreement who has a complaint against the other person for whatever reason is first required to notify the other party of the dispute by giving written notice specifying the following:

  • The nature of the dispute;
  • The outcome required; and
  • The action believed necessary under the circumstances that will assist both in settling the dispute.

Each of us will then in good faith attempt to resolve the dispute by mutual negotiation, and if the dispute in some aspect involves payment of monies, the party withholding payment is required immediately upon receipt of the said notice to deposit the disputed amount into an escrow account with instructions pertaining to the release of funds. Undisputed amounts shall be paid forthwith.

A person who does not follow these instructions will violate the covenant of the duty of good faith and fair dealing under our Agreement, and the facts and the evidence in support of this breach may be brought to the attention of the trier of fact, if the dispute is not resolved and must be litigated in a court of competent jurisdiction.

A failure by a party to place funds into an escrow account, moreover, is conduct that may be interpreted by the other party as being such that the party is not able to pay its obligations as they become due and gives good cause for the other party, if that party so desires, to initiate remedial action without penalty.


Notices, demands or requests provided for or permitted to be given under our Agreement must, at all times, be in writing and may be given to the address identified on the most recent transaction document by:

  • Personal Delivery
  • Express or Registered Post with delivery confirmation
  • Facsimile Transmission with receipt confirmation
  • Electronic Mail service with sending receipt

Termination of this Agreement by one party except on the happening of an agreed event requires that reasonable notice be received by the other party and any attempt to dispense with notification is invalid if its operation would be unconscionable.


Personal Guarantee of Shareholders, Partners and Spouses

If you are a corporation, trust or partnership, all principals may be required to sign a Personal Guarantee. If you are an individual, your spouse may be required to sign a Personal Guarantee.

Unless all such principals or spouses, as applicable, execute such Personal Guarantee when required, this Agreement shall at our option, become null and void and confer no rights upon you, notwithstanding performance for any duration under the Agreement.

All guarantors shall be jointly and severally liable for performance of all of the terms, covenants and conditions of this Agreement.

Privacy Act and Credit Information

You and the Guarantor jointly and severally acknowledge and agree that we are authorised to make approaches to a credit reporting agency throughout the term of the Agreement to obtain a report about the creditworthiness of either the Buyer or the Guarantor or both.

You and the Guarantor jointly and severally authorise us to engage in the exchange of information with a credit reporting agency or with other such parties as are necessary to give effect to the contract and to the ongoing relationship between the parties hereto.

You and the guarantor jointly and severally acknowledge that the information referred to in the previous paragraph may include information about the creditworthiness of either the Buyer or the Guarantor or both.

You and the guarantor jointly and severally acknowledge that we will make such approaches as referred to herein as permitted by the various provisions under the Privacy Act 1988 (Cth) including, but not limited to, sections 18E(8)(c) and 18K(1)(h). It is understood and agreed between us that any credit information received shall remain confidential.

Execution and Counterparts

This Agreement may be executed in several counterparts and when so executed will constitute one agreement binding on us, despite the fact that our signatures may appear at different intervals on original and counterparts.

Unenforceable Terms

Any provision in this Agreement that is prohibited or unenforceable under any applicable law or any jurisdiction shall as to such jurisdiction be ineffective without affecting any other provision of this Agreement. To the full extent that the provisions of such applicable law may be waived, both of us hereby waive them to the fullest extent possible so that this Agreement is still valid and binding and is enforceable in accordance with its remaining terms.

Governing Law

This Agreement is to be governed by the law of the State of New South Wales.

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