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Case Study

Ascott Gardens Testimonial.

UPA Aged Care Solutions

Aged Care Industry

44

Sites

78

Beds

Catherine Quick, Care Manager of Ascott Gardens.

Catherine Quick

Care Manager, Ascott Gardens

Catherine joined UPA NSW in the early 2010’s as Clinical Nurse Specialist at Ascott Gardens, a 78-bed residential aged care facility in Orange, NSW. In 2022, her long years of faithful service resulted in a promotion to Care Manager of the whole facility.

"They go out of their way to deliver their services, products and training to ensure that both parties benefit from the relationship."

As manager of the busy nursing home, Catherine knows the importance of working with cooperative suppliers. She says “Veridia are adaptable and flexible when delivering specific requests and are a pleasure to deal with.”

With increasing regulation and compliance requirements in aged care, she also values the training and education that Veridia provides.

“They go out of their way to deliver their services, products and training to ensure that both parties benefit from the relationship.”

But to ensure the nursing home runs without interruption, Veridia’s service is really the biggest benefit in Catherine’s mind.

“When I hear Veridia, I think of a reliable supplier with a wide range of chemicals and consumables. Their local presence also provides a quick and immediate response to our needs.”

Kerrie, Head Housekeeper of Ascott Gardens, talking to Adrian Scott, Veridia Account Manager.
Kerrie, Head Housekeeper of Ascott Gardens, talking to Adrian Scott, Veridia Account Manager.

Catherine’s trust in Veridia is also held by her team. Kerrie, the head housekeeper, says “Veridia gets what we need in a reliable manner and the products are always of good quality.”

Veridia continues to serve UPA NSW Western Region as they care for their elderly customers. To learn more about the solution Catherine chose, contact us below.

Veridia Australia

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