Coleen Hilbert is so happy with Veridia’s service that she’s encouraged other Roshana sites to work with us. Here’s what she said:
“The biggest benefit of working with Veridia is the customer service, the manner of Veridia’s staff and the relationships I have with them, as well as the quality of the service, and the ease of ordering.
If there’s ever a problem, it’s fixed promptly and to my satisfaction. Nothing’s ever too hard – whatever the issue is, when I call Dean up, he solves it.
And with the quality of the products, from the first, staff have been coming up to me with good feedback. I’ve had compliments from staff, visitors, and residents on how good it looks and smells – I pride myself on having a home free from offensive odours, and Veridia’s made that easy.
Because of all of this, I’ve actually advocated for Dean and Veridia to other Roshana sites, to encourage other sites to work with them.
I’ve been in the industry for 30 years, and managing for 15 years, and I’ve pretty much dealt with everyone – any company you can name. But no one can even be compared to Veridia in terms of service.”
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