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Case Study

Yass Valley Aged Care.

Nicola Barnes

CEO, Yass Valley Aged Care

“I guess you could say Veridia brought us into the next century!”

"Veridia brought us into the next century..."

Nicola Barnes was having problems with her laundry chemical dispensing, so she looked for a better supplier. Here’s why she chose Veridia:

“We changed to Veridia because we had concerns about our previous contractor.

In the laundry, the loads were inconsistent; one would be too sudsy and another not clean enough. I actually found out there was no flush manifold in the laundry system. Instead, there was just a gravity feeder.

So, Veridia came in and sorted it all out for us and installed new equipment.

With the initial changes, there were some grumbles, as there always are – like “these chemicals don’t work the same as the old ones” – but now the change management is done, we’ve had no complaints about the efficacy of the products.

I really appreciate Veridia’s expertise. It shows in their reporting – for example, I used the laundry reporting in our leadership meetings when we were improving the workflow of the laundry.

I especially like the par levels in Veridia’s ordering system – we don’t want to be overstocked or understocked, and the par levels prevent both.

Veridia also improved our education and training, and helped us move to better compliance with the cleaning, by changing from string mops to microfibre.

I guess you could say Veridia brought us into the next century!”

Yass Valley Aged Care Gallery

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