Jo is the Manager of Support Services at Wongaburra – a non-profit nursing home that serves the rural Beaudesert community in Queensland. The home prides itself in providing the highest levels of care and a sense of community for its residents.
Jo oversees the operations of the 128 bed home, including the processing of over 15000 kg of linen every month. She says that signing up to Veridia’s fixed fee supply package is one of the best things she’s done while working for Wongaburra.
“I can assure you, I’m glad we did the change.” says Jo.
“The service is fantastic. I’ve got a really great rep – they have a great rapport with the staff. The residents know them too. They are only an email or phone call away.”
Veridia’s supply package eliminates the need for five separate suppliers that Jo previously needed to coordinate. “That’s why I liked it. I didn’t want to do any work.” she says.
“I didn’t want to do anything – and they were offering to do the audits. They offered to do the stocktakes. They offered to install. They do the ordering now, I don’t have to worry about it – so it’s great!”
Not only is the fixed-fee-per-bed package amazingly simple and hassle-free, the numbers also add up. “On the whole we’ve saved money – that was the goal – Veridia made a promise and they’ve stuck to it.
They were offering me a 30% saving on my laundry costs. That was a big call. I didn’t know if they could really do it.”
The savings don’t stop there: “In our paper goods alone we’ve managed to save over $3000 per month.”
Jo wouldn’t look back.
“We’re very happy. The staff are happy. And that’s all that matters to me. If we keep the costs down, the boss is happy. If I don’t have to do as much work, I’m happy.”